Privacy Policy

Last updated: January 2026

1. Introduction

makaziflo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using makaziflo, you consent to the practices described in this policy.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

  • Name, email address, phone number
  • Profile picture and bio
  • Payment and billing information
  • Educational institution and student ID
  • Location and address information

Usage Data

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Click patterns and navigation behavior
  • IP address and device identifiers

Property Owner Data

  • Property details, photos, and descriptions
  • Bank account information for payouts
  • Government-issued ID for verification

3. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments
  • Communicate with you about your account and bookings
  • Personalize your experience and provide recommendations
  • Improve our platform, services, and user experience
  • Send promotional communications (with your consent)
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations
  • Facilitate communication between students and property owners

4. Information Sharing

We may share your information with:

  • Property Owners: When you make a booking, we share necessary details (name, contact info, booking details) with the property owner.
  • Students: Property owners can see booking information for confirmed reservations.
  • Service Providers: Third-party companies that assist in payment processing, hosting, analytics, and customer support.
  • Legal Authorities: When required by law, court order, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for sensitive data at rest
  • Regular security audits and vulnerability assessments
  • Secure server infrastructure with firewalls
  • Access controls and authentication protocols

While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and trends
  • Personalize content and advertisements
  • Improve security and fraud detection

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.
  • Portability: Request transfer of your data in a machine-readable format.
  • Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, contact us at privacy@makaziflo.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, it is securely deleted or anonymized.

9. Children's Privacy

makaziflo is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@makaziflo.com
  • Phone: +255 741 681 178
  • Address: Ubungo NHC Street, Block E, Near Ubungo Plaza, Dar es Salaam